Medical Receptionist

Quick Snapshot

Pay: $18.00/hour
Schedule: Monday-Friday | One Saturday every 4 weeks (7:30 AM-Noon)
Location: Traverse City, MI
Employment Type: Full-Time
Experience Level: Entry-Level to Experienced
Industry: Healthcare | Family Medicine | Medical Office

Be the Friendly Face That Welcomes Every Patient

Ambient Recruiting is partnering with a well-established family medicine practice that has been providing compassionate primary care to Northern Michigan families for more than 45 years. The practice is known for building lasting relationships with patients while delivering comprehensive healthcare for individuals and families of all ages.
We're looking for a professional, organized, and compassionate Medical Receptionist to join a busy front office team. As the first person patients see and speak with, you'll play an important role in creating a positive experience while helping the office run smoothly each day.
If you enjoy helping people, thrive in a fast-paced environment, and take pride in providing exceptional customer service, this could be the perfect opportunity for you.

What You'll Be Doing

As a Medical Receptionist, you'll:

• Welcome patients and visitors with a friendly, professional attitude
• Answer incoming phone calls and route messages appropriately
• Schedule, confirm, and reschedule patient appointments
• Register new patients and update existing patient information
• Verify insurance coverage and collect co-pays and patient payments
• Maintain accurate electronic patient records within the EMR system
• Assist patients with questions while providing excellent customer service
• Coordinate with physicians, nurses, and clinical staff to maintain efficient patient flow
• Perform general administrative duties including scanning, faxing, filing, and document management
• Maintain a clean, organized, and welcoming reception area
• Protect patient confidentiality by following HIPAA guidelines

What We're Looking For

Successful candidates typically have:

• High school diploma or equivalent
• Previous medical office, healthcare, or receptionist experience preferred
• Experience using EMR/EHR systems is a plus
• Strong computer skills, including Microsoft Office
• Excellent verbal and written communication skills
• Outstanding customer service and interpersonal abilities
• Strong organizational skills with the ability to multitask
• Professional appearance and positive attitude
• Ability to maintain confidentiality and follow HIPAA regulations
• Dependable attendance and strong attention to detail

Benefits May Include

Benefits vary by employer but may include:

• Competitive hourly pay
• Health, Dental & Vision Insurance
• Paid Time Off
• Paid Holidays
• 401(k)
• Employee healthcare benefits
• Stable weekday schedule
• Supportive team environment
• Long-term career opportunities

Why You'll Love This Opportunity

• $18.00/hour starting pay
• Consistent Monday-Friday schedule
• Only one Saturday morning every four weeks
• Join an established family medicine practice serving Northern Michigan for decades
• Build meaningful relationships with patients and coworkers
• Professional healthcare environment with a collaborative team
• Opportunity to grow your career in the medical field
• Convenient Traverse City location with predictable daytime hours

Real Talk

This is a busy front office where you'll balance answering phones, greeting patients, scheduling appointments, processing paperwork, and supporting the clinical team throughout the day. The ideal candidate is someone who remains organized under pressure, communicates with compassion, and enjoys creating a welcoming experience for every patient who walks through the door.